#Playstation chatbot Ps4#If anyone needs to request a PlayStation Store refund, Sony’s support site has its current refund policy and a chatbot. PS4 message bots So,today I got two weird messages.I neve met any of the two players and they both had fresh PS accounts.No games,no nothing.Both level 1.They had names like 'partygurlz49' and 'gummygrlz65'.The messages were like'Hey hun' and 'Hey babe are u around'Are they some kind of bots (z49,z65)What should I do 4 comments. Twitter Reddit Email Feed Nightbot is a chat bot for Twitch, YouTube. In addition to the fines, Sony Europe will pay ACCC’s “legal costs.” Cloud-based console capture for Xbox & PlayStation to Twitch Use the Xbox built-in. Refunds under the consumer guarantees must also be given in cash or money transfer if the consumer originally paid in one of those ways, unless the consumer chooses to receive store credit.Ĭonsumers who buy digital products online have exactly the same rights as they would if they made the purchase at a physical store. What Sony told these consumers was false and does not reflect the consumer guarantee rights afforded to Australian consumers under the Australian Consumer Law.Ĭonsumers can obtain a repair, replacement or refund directly for products with a major fault from sellers and cannot simply be sent to a product developer. The ACCC Chair Rod Sims fought against that and made the following statements stating that there is no difference between the rights offered with a digital or physical purchase. and automatically generate a query or give information to the person without any initial query from the person. It also tried to say if any refund would be given, credit would be added to their PlayStation Store wallet. The chatbot may use an external trigger such as time, event, etc. Sony had tried to say it didn’t have to give people their money back unless a developer confirmed the game was broken or if 14 days had passed since someone bought a game. This case began in May 2019 and involves five different people who claimed Sony Europe wasn’t acting according to Australian Consumer Law when it came to PlayStation Store refunds. Your community-run home for all things PlayStation on Reddit Console/game discussions, news, support, trophy/media sharing and more 587k. After being found to have made “misleading representations” that suggested the company didn’t have to offer refunds or that consumer guarantee rights expired, a $3.5 million fine was assigned. As noted by the Australian Competition & Consumer Commission site, Sony Europe now has a major fine hanging over it after the country’s Federal Court for the treatment of customers. Issues regarding PlayStation Store refunds, or to be more accurate the lack thereof, have resulted in Sony being given a hefty fine in Australia.
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